Call Centre Agent/Client Services Job in Cape Town

Call centre Cape town Western cape
wurth logo

Company Hiring : Würth Group
Salary: Market Related
Job Title: Call Centre Agent
Location Country: South Africa
Job Location Province: Western Cape
Job Location City/Town: Cape Town

The Würth Group is the world market leader in assembly and fastening materials and it currently consists of over 400 companies in more than 80 countries. Join us and work in an exciting and challenging environment as a Call Centre Agent based at our Cape Town.

Job FunctionsCall Centre,Client Services
IndustriesRetail,Wholesale
Specification• Providing telephonic and email support to sales representatives and customers
• Assisting with online queries and the customer chat on the website
• Assisting customers with orders, refunds, payments and tracking
• Customer data maintenance on the back-office
• Open new customer accounts from online leads
• Passing leads to the correct channels
• Assisting inbound call centre with enquiries when necessary
Requirements• Matric
• Min. 2 years’ experience in a Call Centre or Customer Support function
• E-commerce, online shopping experience
• Analytical and problem-solving skills
• Comfortable with new developments in technology
• Team player with much pride in meeting customer needs
• Proficiency in English and min. 1 other South African language
• Clear credit and Criminal History.
• Clear disciplinary record

How to Apply for Call Centre Agent/Client Services Job in Cape Town

Appy here: https://jb.skillsmapafrica.com/Job/Index/36691

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Opportunity Closing/listed Date
Posted 20 October 2021 – Closing Date: 29 October 2021
Article Category
Call centre jobs
Opportunity available in
South Africa

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