Company Hiring :Capitec Bank Ltd
Salary: Market Related
Job Title :Call Centre Agent E
Location Country: South Africa
Job Location Province Gauteng
Job Location City/Town: Johannesburg
Purpose Statement
- To execute the client account opening process (client on-boarding) for Business Bank clients, focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.
Experience
Minimum:
- 2+ years administration/processing experience preferably in retail banking
Ideal:
- 1 – 2 years electronic banking and credit card experience
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
Minimum:
- Knowledge and understanding of documentation processing and management principles
- Understanding of the concepts of client service and efficiencies
- Working in an environment of repetitive tasks
Ideal:
- Knowledge of Business Bank products and services
- System and reporting knowledge: BaNCS, BaNCSConnect,Debit Card (Postilian), Credit Card Prime & On-line systems, Footprints, Ghost Conveyor system, CIPRO, ITC/ Transunion, ODS reports
Skills
- Communications Skills
- Administration Skills
- Attention to Detail
- Computer Literacy (MS Word, MS Excel, MS Outlook)
Competencies
- Delivering Results and Meeting Customer Expectations
- Adhering to Principles and Values
- Analysing
- Following Instructions and Procedures
Conditions of Employment
- Clear criminal and credit record
How to apply for Capitec Bank Ltd- Sales Support
Apply here for Capitec Bank Sales Support
Applications closing dates: Not listed
