South African jobseekers who are willing to kick start a career with First National Bank ( FNB ) are hereby requested to apply for a new exciting Call Centre Agent role closing soon.
purpose : Telephonic communication with client base to provide accurate product information in line with standards protocols.
Company overview
FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited.
Vacancy Overview
stay curious and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s Employment Equity plan The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Duties:
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- manage inbound and/or outbound calls
- follow various communication scripts when speaking to a caller;
- handle customer engagement
How to apply for Fnb Call Centre Grade 12 entry level Vacancy
Success applicants to be placed at , Johannesburg, Gauteng. Application can be forwarded online at site https://www.firstrandjobs.mobi/Jobs/Detail?refNumber=IRC246185 [ click here to view and apply ]
Last updated: Thursday, 31 August 2023 at 07:50 South Africa time
