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Operations Administrator Fidelity Services Group




fidelity services group

Company Hiring :Fidelity Services Group
Salary: Market Related
Job Title:  Administrator
Location Country: South Africa
Job Location Province: Gauteng 
Job Location City/Town: Midrand

Job Description

Operations Administrator

MAIN PURPOSE OF JOB:As an operations administrator you are responsible for the overall management of the administrative function for the operations department in an efficient and professional way.



  • Matric
  • Excellent Communication Skills (English and Afrikaans)
  • Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook)


  • Computer Literate (MS Office, advanced Excel, PowerPoint)
  • Listener experience advantageous
  • Easy roster experience would be advantageous


  • Coordinate meetings as required
  • Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
  • Maintain the Regional Manager’s diary
  • Maintain the Regional Manager’s filing system
  • Coordinate and book all operational travel & accommodation
  • Management of orders & CAPEX’s for the operations department
  • Compiling of operational reports: Weekly & Monthly
  • Management of Push to Talk device (PTT’s) -includes ordering, blacklisting, sim swops, repairs, etc
  • Assisting with Tablet queries
  • Crime stats
  • Maintain AR headcount – includes promotions, termination, staff requisitions, etc
  • Draft communication iro company initiated client cancellations for branches
  • Assist with management of excess leave
  • Assisting with the management of excessive cell phone accounts
  • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
  • Answer and screen all calls to the Regional Manager
  • Delegate correspondence or telephone calls when appropriate
  • Assist Area Managers/Training Instructors with ad hoc tasks as and when required
  • Ensure the Regional Manager office has an adequate supply of stationery including branches
  • Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
  • Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
  • EHS representative for AR department
  • Receive and investigate client complaints
  • Ensure non-occurrence of same problems
  • Daily, weekly, monthly reports
  • Time sheets
  • Maintain staff levels and productivity
  • Have expert knowledge about all facets pertaining to your position
  • Attend all required meetings and training sessions
  • Keep your workstation/office neat and tidy at all times
  • Not abuse company telephone for private calls

How to apply

Apply here:

Closing Date 18 March 2022

Dee Neo

Dee Neo, is a South African dynamic and creative individual who have a passion for content creation, love for reading, and Netflix. Her journey into content creation began as a hobby but quickly evolved into a full time Job at Youthspace.

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